What can an AI agent do with PagerDuty?

Automatically trigger incidents when AI detects production anomalies Add context-rich notes to incidents with root cause analysis from logs Resolve incidents programmatically after automated remediation Query on-call schedules to route notifications to the right person Coordinate multi-step incident response workflows across tools

What agent actions are available for PagerDuty in Fugentic?

Create Incident, List Incidents, Get Incident, Update Incident, Add Note to Incident, Get On-Call Users, Send Alert Event, List Services

How can I use PagerDuty in the Fugentic Agentic Planner?

You can add PagerDuty as a node in the Fugentic Agentic Planner and connect it to your other tools to build automated AI workflows. The planner lets you visually design, configure, and run agents that use PagerDuty alongside the rest of your stack. Try it for free at fugentic.ai/solutions/agentic-planner.

PagerDuty

by PagerDuty, Inc.

Connect agents to PagerDuty to create incidents, manage alerts, and coordinate on-call response.

MonitoringPaidBearer tokenincident managementon-callalertingmonitoringescalation

How agents use PagerDuty

✓Automatically trigger incidents when AI detects production anomalies
✓Add context-rich notes to incidents with root cause analysis from logs
✓Resolve incidents programmatically after automated remediation
✓Query on-call schedules to route notifications to the right person
✓Coordinate multi-step incident response workflows across tools

Agent actions

Create IncidentCreate a new PagerDuty incident and trigger on-call notifications

Inputs: title, serviceId, urgency, body, escalationPolicyId, assigneeIds

Returns: incidentId, incidentNumber, url, status, incident

List IncidentsRetrieve open or recent incidents

Inputs: statuses, serviceIds, urgencies, limit

Returns: incidents, total

Get IncidentGet details about a specific incident

Inputs: incidentId

Returns: incident, status, assignees, acknowledgedAt, resolvedAt

Update IncidentAcknowledge, resolve, or reassign an incident

Inputs: incidentId, status, resolution, assigneeIds

Returns: incident, status

Add Note to IncidentAdd a note or comment to an existing incident

Inputs: incidentId, content

Returns: noteId, createdAt

Get On-Call UsersFind out who is currently on-call for a schedule or escalation policy

Inputs: escalationPolicyIds, scheduleIds

Returns: oncalls, users

Send Alert EventSend an alert to PagerDuty via the Events API v2

Inputs: routingKey, eventAction, summary, severity, dedupKey, customDetails

Returns: dedupKey, message, status

List ServicesList all PagerDuty services in the account

Inputs: query, limit

Returns: services, total

Example workflows

Automated incident creation

Agent detects anomaly in monitoring data and triggers a PagerDuty incident

Incident summarization

Agent reads open incidents and generates a status summary for stakeholders

About PagerDuty

Vendor: PagerDuty, Inc.
Pricing Always review details with the vendor: Paid — PagerDuty pricing starts at $21/user/month for Professional. Free tier available for up to 5 users.
Authentication: Bearer token
Rate limit Always review details with the vendor: 900 requests / minute
Compatible nodes: AgentResourceInputOutput
Website: https://www.pagerduty.com

Build an AI workflow with PagerDuty

Use the Agentic Planner to design, visualize, and connect PagerDuty with your other tools.

Open Agentic Planner

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