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PagerDuty

by PagerDuty, Inc.

Connect agents to PagerDuty to create incidents, manage alerts, and coordinate on-call response.

MonitoringPaidBearer tokenincident managementon-callalertingmonitoringescalation

How agents use PagerDuty

  • Automatically trigger incidents when AI detects production anomalies
  • Add context-rich notes to incidents with root cause analysis from logs
  • Resolve incidents programmatically after automated remediation
  • Query on-call schedules to route notifications to the right person
  • Coordinate multi-step incident response workflows across tools

Agent actions

Create IncidentCreate a new PagerDuty incident and trigger on-call notifications

Inputs: title, serviceId, urgency, body, escalationPolicyId, assigneeIds

Returns: incidentId, incidentNumber, url, status, incident

List IncidentsRetrieve open or recent incidents

Inputs: statuses, serviceIds, urgencies, limit

Returns: incidents, total

Get IncidentGet details about a specific incident

Inputs: incidentId

Returns: incident, status, assignees, acknowledgedAt, resolvedAt

Update IncidentAcknowledge, resolve, or reassign an incident

Inputs: incidentId, status, resolution, assigneeIds

Returns: incident, status

Add Note to IncidentAdd a note or comment to an existing incident

Inputs: incidentId, content

Returns: noteId, createdAt

Get On-Call UsersFind out who is currently on-call for a schedule or escalation policy

Inputs: escalationPolicyIds, scheduleIds

Returns: oncalls, users

Send Alert EventSend an alert to PagerDuty via the Events API v2

Inputs: routingKey, eventAction, summary, severity, dedupKey, customDetails

Returns: dedupKey, message, status

List ServicesList all PagerDuty services in the account

Inputs: query, limit

Returns: services, total

Example workflows

1

Automated incident creation

Agent detects anomaly in monitoring data and triggers a PagerDuty incident

2

Incident summarization

Agent reads open incidents and generates a status summary for stakeholders

About PagerDuty

Vendor
PagerDuty, Inc.
Pricing Always review details with the vendor
PaidPagerDuty pricing starts at $21/user/month for Professional. Free tier available for up to 5 users.
Authentication
Bearer token
Rate limit Always review details with the vendor
900 requests / minute
Compatible nodes
AgentResourceInputOutput

Put PagerDuty behind your AI agent

Set up PagerDuty alongside your other tools in the planner — no code — so AI can act on it for your customers.

Open the planner

Related Monitoring tools

PagerDuty AI Agent Integration