WhatsApp Business
by Meta Platforms, Inc.
Send text, template, image, document, and audio messages to WhatsApp users via the Meta WhatsApp Business Cloud API.
Sådan bruger agenter WhatsApp Business
- ✓Agent sends an order confirmation or shipping update to a customer via WhatsApp template message
- ✓Agent delivers an urgent notification or alert to a phone number outside a 24-hour session using an approved template
- ✓Agent sends a document (invoice, report, contract) directly to a customer's WhatsApp
- ✓Agent sends a personalised promotional image with caption as part of a marketing campaign
- ✓Agent responds automatically to inbound WhatsApp messages received via a webhook
Agenthandlinger
Input: to, text, previewUrl
Returnerer: messageId, status, recipientId
Input: to, templateName, languageCode, components
Returnerer: messageId, status
Input: to, imageUrl, caption
Returnerer: messageId, status
Input: to, documentUrl, caption, filename
Returnerer: messageId, status
Input: messageId
Returnerer: success
Returnerer: phoneNumberId, displayPhoneNumber, verifiedName, qualityRating, phoneNumberInfo
Eksempel på workflows
Order notification workflow
When an order ships, an agent sends a WhatsApp template message to the customer with the tracking number.
Om WhatsApp Business
- Leverandør
- Meta Platforms, Inc.
- Pris Tjek altid detaljer med udbyderen
- Gratis / Betalt — First 1,000 user-initiated conversations/month are free. Business-initiated conversations are charged per conversation (varies by country). Pricing changed in 2024 to per-message.
- Godkendelse
- Bearer-token
- Hastighedsgrænse Tjek altid detaljer med udbyderen
- 80 anmodninger / minut
- Kompatible noder
- AgentResourceOutput
- Hjemmeside
- https://business.whatsapp.com
Byg et AI-workflow med WhatsApp Business
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