C
Customer.io
by Peaberry Software Inc.
Connect agents to Customer.io to identify users, track events, and send targeted transactional messages.
MarketingFree / PaidAPI keymessagingemailsmspushbehavioralautomation
How agents use Customer.io
- ✓Send transactional messages triggered by AI workflow outcomes
- ✓Identify users and update attributes based on agent-gathered data
- ✓Track custom lifecycle events to trigger automated message sequences
- ✓Segment users based on AI-classified behavior patterns
- ✓GDPR-compliant deletion of user data when requested
Agent actions
Identify PersonCreate or update a person in Customer.io with attributes
Inputs: id, email, attributes
Returns: success
Track EventTrack a custom event for a person
Inputs: id, name, data, timestamp
Returns: success
Track Anonymous EventTrack an event not tied to a specific person
Inputs: name, data
Returns: success
Delete PersonDelete a person and suppress their email address
Inputs: id
Returns: success
Send Transactional MessageSend a one-off transactional email or SMS via the App API
Inputs: transactionalMessageId, to, identifiers, messageData
Returns: deliveryId, success
Add to SegmentAdd a person to a manual segment
Inputs: segmentId, ids
Returns: success
Remove from SegmentRemove persons from a manual segment
Inputs: segmentId, ids
Returns: success
Example workflows
1
Behavioral-triggered messages
Track events like "trial_expired" to trigger automated re-engagement campaigns
About Customer.io
- Vendor
- Peaberry Software Inc.
- Pricing Always review details with the vendor
- Free / Paid — Essentials plan starts at ~$100/month for up to 5,000 profiles. Scale and Enterprise plans available.
- Authentication
- API key
- Rate limit Always review details with the vendor
- 600 requests / minute
- Compatible nodes
- AgentResourceOutput
- Website
- https://customer.io
Build an AI workflow with Customer.io
Use the Agentic Planner to design, visualize, and connect Customer.io with your other tools.
Open Agentic Planner