Agentic Service Discovery

Resources

C

Customer.io

by Peaberry Software Inc.

Connect agents to Customer.io to identify users, track events, and send targeted transactional messages — including for marketing agencies and partners managing campaigns across multiple client accounts

MarketingFree / PaidAPI keymessagingemailsmspushbehavioralautomation

How agents use Customer.io

  • Send transactional messages triggered by AI workflow outcomes
  • Identify users and update attributes based on agent-gathered data
  • Track custom lifecycle events to trigger automated message sequences
  • Segment users based on AI-classified behavior patterns
  • GDPR-compliant deletion of user data when requested
  • Marketing agencies and partners running campaigns across multiple client Customer.io accounts from one agent setup

Agent actions

Identify PersonCreate or update a person in Customer.io with attributes

Inputs: id, email, attributes

Returns: success

Track EventTrack a custom event for a person

Inputs: id, name, data, timestamp

Returns: success

Track Anonymous EventTrack an event not tied to a specific person

Inputs: name, data

Returns: success

Delete PersonDelete a person and suppress their email address

Inputs: id

Returns: success

Send Transactional MessageSend a one-off transactional email or SMS via the App API

Inputs: transactionalMessageId, to, identifiers, messageData

Returns: deliveryId, success

Add to SegmentAdd a person to a manual segment

Inputs: segmentId, ids

Returns: success

Remove from SegmentRemove persons from a manual segment

Inputs: segmentId, ids

Returns: success

Example workflows

1

Behavioral-triggered messages

Track events like "trial_expired" to trigger automated re-engagement campaigns

2

Agency multi-client campaign management

A marketing agency uses one agent to identify contacts, track events, and trigger personalised sends across several client Customer.io accounts from a single workflow

About Customer.io

Vendor
Peaberry Software Inc.
Pricing Always review details with the vendor
Free / PaidEssentials plan starts at ~$100/month for up to 5,000 profiles. Scale and Enterprise plans available.
Authentication
API key
Rate limit Always review details with the vendor
600 requests / minute
Compatible nodes
AgentResourceOutput

Put Customer.io behind your AI agent

Set up Customer.io alongside your other tools in the planner — no code — so AI can act on it for your customers.

Open the planner

Related Marketing tools

Customer.io AI Agent Integration | Fugentic