AI emergency dispatch for contractors
Triage urgent jobs and dispatch the right crew in seconds, day or night
AI emergency dispatch for contractors assesses how urgent a request is, checks who is available, and alerts the right crew immediately. Leaks, outages, and breakdowns get a fast, organised response — even outside office hours.
How the emergency dispatch workflow works
Receive the emergency
A customer reports an urgent problem by call or text. The agent picks it up instantly through Twilio.
Triage urgency
The agent assesses severity and safety, gathers the address and access details, and decides how fast a crew is needed.
Check availability
It checks the team calendar to find who is free and closest to the job.
Dispatch the alert
An urgent dispatch alert is posted to your on-call Slack channel with everything the crew needs to roll out.
Tools in this workflow
Connect these tools in the Agentic Planner to run this workflow end to end.
Twilio
Send SMS and MMS messages, initiate and monitor phone calls, look up phone number metadata, and manage Twilio messaging resources from agent workflows.
Slack
Send and receive messages, manage channels, and interact with users in Slack workspaces
Google Calendar
Create, manage, and query calendar events, meetings, and schedules
Build this workflow
Open this exact workflow in the free Agentic Planner and adapt it to your business — no code required.
Industries this fits
Related use cases
AI lead intake for contractors
Turn every call, text, and form into a qualified lead — without lifting a finger
AI quote request automation
Turn quote requests into ready-to-send estimates, without the back-and-forth
AI booking & scheduling for service businesses
Let customers book the right slot while you stay on the job
Why this starts with the AI Agent Index
Fast dispatch only matters if urgent customers reach you first. The AI Agent Index puts your business in front of people whose AI assistant is searching for emergency help right now.
A workflow like this only runs when customers actually reach you. The AI Agent Index is how AI assistants — ChatGPT, Claude, Perplexity, Google AI — discover your business and connect customers to you. List once, and you become the answer AI recommends.
Frequently asked questions
How does the agent decide what counts as an emergency?
You define the criteria — safety risk, words like flooding or no power, time of day. The agent applies those rules and escalates anything that matches.
What if no crew is available?
The agent flags it for a human and can notify a backup channel or partner, so urgent jobs are never silently dropped.
Does this work after hours?
Yes. The workflow runs around the clock, so out-of-hours emergencies still get triaged and routed to whoever is on call.