Agentic Service Discovery

Resources

T

Twilio

by Twilio Inc.

Send SMS and MMS messages, initiate and monitor phone calls, look up phone number metadata, and manage Twilio messaging resources from agent workflows.

CommunicationPaidBasic authsmsmmsvoicephonenotificationsmessaging

How agents use Twilio

  • ✓Agent sends an SMS alert to an on-call engineer when a monitoring threshold is breached
  • ✓Agent notifies a customer via SMS when their order status changes or a task is completed
  • ✓Agent sends an MMS with an image or document as part of an outbound communication workflow
  • ✓Agent verifies a phone number via the Lookup API before adding it to a CRM or sending campaign messages
  • ✓Agent monitors message delivery status and re-routes failed messages to an email fallback
  • ✓Agent initiates an outbound call with a TwiML-based voice message for appointment reminders or alerts

Agent actions

Send SMSSend an SMS text message to a phone number.

Inputs: to, from, body

Returns: messageSid, status, to, from, message

Send MMSSend an MMS message with a media attachment to a phone number.

Inputs: to, from, body, mediaUrl

Returns: messageSid, status, message

Get Message StatusRetrieve the current delivery status of a previously sent message.

Inputs: messageSid

Returns: messageSid, status, to, errorCode, message

List MessagesRetrieve a list of messages sent or received on the account.

Inputs: to, from, pageSize

Returns: messages, messageCount

Make Phone CallInitiate an outbound phone call and play a TwiML message or URL.

Inputs: to, from, twimlUrl, twiml

Returns: callSid, status, call

Get Call StatusRetrieve the status and details of a phone call.

Inputs: callSid

Returns: callSid, status, duration, call

Look Up Phone NumberValidate a phone number and retrieve carrier and line type information.

Inputs: phoneNumber

Returns: phoneNumber, countryCode, lineType, carrier, valid, lookup

Example workflows

1

Operational alert notifications

When an agent detects an anomaly or threshold breach, immediately SMS the relevant team member with a summary.

2

Customer order updates

Trigger an SMS to customers when their order is dispatched, updating them with a tracking link.

About Twilio

Vendor
Twilio Inc.
Pricing Always review details with the vendor
Paid — Pay-as-you-go. SMS in the US is ~$0.0079/message. Calls are ~$0.014/min. Twilio has no free tier but provides $15 trial credit for new accounts.
Authentication
Basic auth
Rate limit Always review details with the vendor
100 requests / minute
Compatible nodes
AgentResourceOutput
Website
https://www.twilio.com

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