AI missed-call follow-up
A missed call should never mean a lost customer
AI missed-call follow-up reaches out the moment you miss a call — sending an instant text and email, capturing what the caller needs, and logging the lead. You recover work that would otherwise go to the next contractor on the list.
How the missed-call workflow works
Detect the missed call
A potential customer calls but no one answers. The agent picks up the missed-call event from Twilio.
Send an instant follow-up
Within seconds the agent texts the caller to acknowledge the call and ask how it can help.
Capture intent
It collects what the caller needs and logs the lead to a Google Sheet for tracking.
Email next steps
A follow-up email with next steps goes out through SendGrid, keeping the conversation alive.
Tools in this workflow
Connect these tools in the Agentic Planner to run this workflow end to end.
Twilio
Send SMS and MMS messages, initiate and monitor phone calls, look up phone number metadata, and manage Twilio messaging resources from agent workflows.
SendGrid
Send transactional emails, use dynamic templates, manage contact lists, and retrieve delivery stats from agent workflows using the SendGrid Email API.
Google Sheets
Read, write, and manage data in Google Sheets spreadsheets
Build this workflow
Open this exact workflow in the free Agentic Planner and adapt it to your business — no code required.
Industries this fits
Related use cases
AI lead intake for contractors
Turn every call, text, and form into a qualified lead — without lifting a finger
AI emergency dispatch for contractors
Triage urgent jobs and dispatch the right crew in seconds, day or night
AI quote request automation
Turn quote requests into ready-to-send estimates, without the back-and-forth
Why this starts with the AI Agent Index
Recovering missed calls is only step one. The AI Agent Index brings you more of the calls worth recovering, by making your business discoverable to customers' AI assistants.
A workflow like this only runs when customers actually reach you. The AI Agent Index is how AI assistants — ChatGPT, Claude, Perplexity, Google AI — discover your business and connect customers to you. List once, and you become the answer AI recommends.
Frequently asked questions
How fast does the follow-up go out?
Almost instantly — the agent reacts to the missed-call event and sends a text within seconds, while the customer is still thinking about it.
What if the customer replies?
Their reply is captured and logged, and you can have the agent continue the conversation or hand it to you.
Where do the recovered leads go?
Every missed call and follow-up is logged to a Google Sheet, so you can see exactly how much work the workflow recovers.