Customer service
Answer "do you have it in stock" before they walk out
AI checks live inventory and confirms availability the moment a shopper asks — no hold music, no guessing.
Shoppers decide where to go based on who answers first — and a store that can't confirm stock in real time loses the sale to whoever can. This workflow lets an AI agent check your live inventory the instant someone asks, and confirm availability, size, or color by text so the shopper walks in ready to buy.
How the AI inventory check workflow works
Shopper asks about stock
A customer messages or calls asking if a specific product, size, or color is available.
AI checks live inventory
The agent looks up your current stock levels for the requested item.
Availability confirmed
If it's in stock, the agent confirms it; if not, it suggests the nearest available option.
Shopper gets an answer
The customer receives a text confirming stock and pickup or delivery details.
Tools in this workflow
Connect these tools in the Agentic Planner to run this workflow end to end.
Build this workflow
Open this exact workflow in the free Agentic Planner and adapt it to your business — no code required.
Customers are starting to find businesses by asking AI instead of searching. This is a preview of how the agentic workflow you're designing would represent your business when that arrives — and how ready your plan is. We'll keep you posted as it goes live.
Add an agent node to your workflow and give it a role and an objective. This preview builds itself from what you design here.
Add the real prompts your customers ask AI on your flow's input node (or start from a template). Then ask yourself: is the flow you're designing ready to answer them?
- Add an agent — the decision-making core of your workflow
- Give the agent a clear role (e.g. "Emergency plumbing dispatcher")
- Describe what it does in a full sentence — this is what AI reads to recommend you
- Connect at least one tool or output — capabilities are your strongest signal
- Define the customer questions your flow serves — on the input node
Industries this fits
Related use cases
Your customers are already asking AI
These are the kinds of prompts people now type into AI assistants instead of a search bar — the demand this workflow is built to capture.
“does this store have a queen-size mattress in stock right now”
“who near me has wireless earbuds available today”
“check if this shop carries a size 8 in this dress”
“is this product available for pickup at the store today”
Make this workflow available to your customers
This workflow only matters if shoppers can check with you before they check somewhere else. Make your services and this inventory lookup available to AI, so when someone asks their assistant if a store nearby has an item in stock, AI can point them to you and confirm it on the spot.
A workflow like this is a resource you own — and it's most valuable when customers can actually use it. AI can already mention businesses from the web, but Fugentic makes your workflow and services available to AI so it can put them to work for a customer, on your terms. Build it with the Agentic Service Connector and get found via the Agent Portal.
Frequently asked questions
What if the item isn't in stock?
The agent offers the closest alternative — a different size, color, or nearby store location — instead of a dead end.
Does it work with my existing inventory system?
Yes — it reads live stock levels from your store platform, so answers always reflect what's actually on the shelf.
Can shoppers reserve an item this way?
The agent can flag an item as reserved for pickup, with your team confirming the hold.